Effectiveness of Internal Monitoring and Evaluation Capacity on the Performance of Development Projects: A Case of Dar-es-Salaam City Council.

Musa, Ramadhani (2024) Effectiveness of Internal Monitoring and Evaluation Capacity on the Performance of Development Projects: A Case of Dar-es-Salaam City Council. Masters thesis, The Open University of Tanzania.

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Abstract

This study explores the role of internal Monitoring and Evaluation (M&E) capacity in improving the performance of development projects in Dar es Salaam City Council, Tanzania. This research focuses on three core areas: Human resource capacity, Organizational systems, and Technological integration examining how these components collectively enhance or hinder project performance. A mixed-methods approach was used to collect data from a sample of 70 respondents participating in M&E activities in the Dar-es-Salaam City Council. Qualitative data was collected through semi-structured interviews from the purposively selected participants. Quantitative data was gathered using semi-structured questions, which were distributed to the M&E practitioners across different departments. The study’s findings revealed significant insights into the gaps and strengths of internal M&E capacity in Dar es Salaam City Council. While there is evidence of moderate to high levels of competency among the staff, challenges such as staffing shortages, outdated organizational systems and limited technological adoption continue to exist. These barriers affect the overall efficiency of monitoring and evaluation processes causing delays, resource mismanagement and poor project outcomes. The research concluded by offering actionable recommendations for enhancing human resource training, reviewing organizational systems and integrating technology to improve M&E practices and project performance across Tanzania. Keywords: Monitoring and Evaluation, Organizational Systems, Technological Integration, Theory of Change (ToC) & Project Performance

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