Role of Project Monitoring System on Public Transport Performance in Tanzania: A Case of Bus Rapid Transit Project.

Shayo, Stanslaus Gabriel (2024) Role of Project Monitoring System on Public Transport Performance in Tanzania: A Case of Bus Rapid Transit Project. Masters thesis, The Open University of Tanzania.

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Abstract

This study examined the role of a project monitoring system on public transport performance in Tanzania a case of the BRT project. The specific objectives were to examine the influence of resource allocation on public transport performance, to examine the influence of stakeholder involvement on public transport performance, and to examine the influence of capacity building on public transport performance. This study employed a case study research design, and targeting respondents 276 as sample size, achieved through purposive sampling. Primary data collected using close-ended structured questionnaire, analyzed using, SPSS and excel, descriptive results presented as frequencies and percentage. The findings proved that resource allocation, stakeholder involvement, capacity building on public transport facilitate project performance and monitoring system this agreed with 83(30.1% )respondents with a statement that financial resource facilitate monitoring system, also finding proved that 140 (50.7) of respondents agreed with statement management involvement of internal and external stakeholder in monitoring system, and 126 (45.7%) of respondents agreed with statement ‘capacity building contributes to monitoring system and BRT project performance’’ The results also Conclude and recommend basing on findings that BRT management had shortage of buses due to inadequate of resource ,stakeholder involvement and capacity building should be more encourage this will decrease’s stress and service dissatisfaction to passengers, through improve number of the fleet to meet passengers’ travel demand. Keywords: Influence of Resource Allocation, Public Transport Performance, Project Monitoring System, Stakeholder Involvement, Capacity Building.

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