Assessment of Motivation Level Among Primary Health Care Workers in Tanzania : A Case Study of Muhimbili National Hospital

Lufurano , Donatian Domitian (2013) Assessment of Motivation Level Among Primary Health Care Workers in Tanzania : A Case Study of Muhimbili National Hospital. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Download (173kB)

Abstract

The main objective of this study was to assess the motivation level among primary health care workers in Tanzania and hence match the motivators with the implementation of performance management in the workplace. The specific objectives were: to identify levels of work motivation of workers, to determine satisfaction levels of workers on incentives and to find out levels of satisfaction of individuals needs. This was a cross sectional study involving a sample of 258 hospital workers. The study was a qualitative one. Stratified sampling was used to randomly pick about 10% of: doctors, nursing staff, auxiliary clinical workers and other administrative and supporting staff. About 58% and 42% of the workers were females and males respectively. Problems facing primary health care workers in Tanzania reported were low salary levels, the frequent unavailability of necessary equipment and consumables to ensure proper patient care, inadequate performance evaluation and feedback, poor communication channels in different organizational units and between workers and management, lack of participation in decision-making processes, and a general lack of concern for workers welfare by the hospital management. Therefore, many workers at all levels in the hospital were not motivated with the tasks they performed due to a variety of factors. That means performance, improved communication at all levels, and introduction of measures to demonstrate concern for the workers’ welfare.

Actions (login required)

View Item