Effectiveness of Bureaucratic Leadership Style on Performance of Health Service Delivery in Tanzanian Public Hospitals: A Case of Sinza Palestina Hospital.

Mayenga, Festus C. (2024) Effectiveness of Bureaucratic Leadership Style on Performance of Health Service Delivery in Tanzanian Public Hospitals: A Case of Sinza Palestina Hospital. Masters thesis, The Open University of Tanzania.

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Abstract

The study sought to examine the effectiveness of bureaucratic leadership style on the performance of health service delivery in Tanzanian public hospitals. The study was guided by three specific objectives; to determine how rules and regulations affect the performance of health service delivery at Sinza Palestina Hospital, to assess the effect of the clear hierarchy on the performance of health service delivery at Sinza Palestina Hospital and to determine the effect of standardization procedures on the performance of health service delivery at Sinza Palestina Hospital. Positivist philosophy guided this study while quantitative was adopted a s a research approach. Explanatory design was used in this study. A sample of 166 respondents from Sinza Palestina Hospital were drawn using stratified sampling technique. Structured questionnaires were used to collect data while descriptive statistics and multiple regression analysis were used to analyze data. The study found that all three independent variables of the bureaucratic leadership style; rules and regulations, clear hierarchy and standardization procedures were positive and significantly related to the dependent variable performance of health services delivery at Sinza Palestina Hospital. Based on the findings, this study recommends that there should be simplification and streamline regulatory compliance processes to reduce administrative burdens on healthcare providers. Secondly it is recommended that there should be fostering transparent communication channels throughout the hospital hierarchy to ensure that information flows freely between different levels of management and frontline staff. Lastly it is recommended that establishment of a systematic process for regularly reviewing and updating standardized protocols and procedures to ensure alignment with current best practices and evidence-based guidelines. Keywords: Bureaucratic Leadership Style, Rules and Regulations, Clear Hierarchy, Standardization Procedures, Performance of Health Services Delivery.

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