Influence of Electronic Human Resource Management on the Performance of Public Organizations with Special Reference to Arusha City Council.

Martin, Benedicti M. (2025) Influence of Electronic Human Resource Management on the Performance of Public Organizations with Special Reference to Arusha City Council. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Available under License Creative Commons Attribution. Download (1MB)

Abstract

Electronic human resource management (e-HRM) is extensively regarded as one of the most important sources of sustainable competitive advantage in the public institution to support the growth of government economy. This study analyzed the relationship between e-HRM and organizational performance in Tanzania specifically in Arusha City council. The study used random simple sampling to select 135 public servants. Quantitative data were collected using a questionnaire and the data collected was processed using IBM-SPSS Statistics Version 20. The descriptive statistics of the demographic characteristics of respondents and performance indicators were analyzed by IBM-SPSS Statistics Version 20 using analysis of Variance (ANOVA). The results indicates that Performance Expectancy, effort expectancy and facilitating condition influence performance in public organization because they rejected null hypothesis while social influence and knowledge inertia do not facilitate performance in government organization since they show positive results. These results concluded that, the performance of public organization is associated with performance expectancy, effort expectancy and facilitating condition while social influence and knowledge inertia do not influence performance of public institutions. Therefore, the government as the owner of government institutions should; organize the workshop to train not only administration but also other employees since they are all interact with this e-HRM systems, provide strong internet and power supply in their offices and organize events for female employee to inspire them on using electronic human resource systems in their working place. Keywords: e-HRM, sustainable competitive advantage, public institution, government economy, organizational performance, Arusha City council.

Actions (login required)

View Item