Assessment of Quality Management Practices in Enhancing Students’ Academic Performance in Public Secondary School in Dodoma Tanzania.

Maulid, Aisha Yusufu (2025) Assessment of Quality Management Practices in Enhancing Students’ Academic Performance in Public Secondary School in Dodoma Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

This study examined the influence of quality management practices on students’ academic performance in public secondary schools in Dodoma, Tanzania. The objectives were: to assess the current quality management practices, determine the correlation between these practices and students' academic performance, and identify the factors influencing their implementation. A mixed-methods approach was employed, combining quantitative and qualitative techniques. Data were collected through questionnaires, interviews, and document reviews from school heads, teachers, and ward education officers. Quantitative data were analysed using descriptive statistics and Pearson correlation, while qualitative data were thematically analyzed. The findings revealed that schools were implementing several quality management practices, including supervision, target setting, and performance evaluation, which contributed positively to student outcomes. However, their application varied due to challenges such as limited financial resources, weak stakeholder engagement, inadequate infrastructure, and inconsistent policy implementation. A positive correlation between quality management practices and academic performance was observed. The study concludes that improving quality management practices is essential for enhancing academic performance and recommends for increased financial support, leadership training, and stronger community involvement. Clear and consistent policy guidance is also vital for ensuring effective implementation of quality initiatives in schools. Keywords:Quality Management, Academic Performance, Public Secondary Schools, Mixed Methods, Tanzania

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