Supportive Supervision Impacts Toward Quality Health Services in Tanzania: A Case of Chamwino District in Dodoma City.

Michael, Boniface (2023) Supportive Supervision Impacts Toward Quality Health Services in Tanzania: A Case of Chamwino District in Dodoma City. Masters thesis, The Open University of Tanzania.

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Abstract

This study investigates the impact of supportive supervision on the quality of healthcare services in the Chamwino District of Tanzania. Supportive supervision is recognized as a crucial strategy for improving healthcare delivery, yet its implementation and effectiveness remain understudied in the Tanzanian context. A mixed-methods approach was employed, combining surveys and qualitative interviews. The surveys involved Healthcare providers while in-depth interviews were conducted with key stakeholders. The combinations of random and purposive sampling were employed. Quantitative Data were analyzed by statistical methodwhile qualitative were analyzed through thematic analysis. Ethical consideration was ensured. The study limitations were acknowledged. The study showed the barriers to effective implementation of supportive supervision were; limited resources, inadequate training, communication challenges, infrequent supervision, and time constraints. Supportive supervision plays a major role in healthcare providers' knowledge, skills, confidence, motivation, job satisfaction, and staff retention rates.The study concluded that Supportive supervision is very crucial to enhance healthcare quality in Tanzania. The study Recommended to include the integration of supportive supervision into health policies, increased resource allocation, improved communication, enhanced training programs, focusing in motivation of staff for job satisfaction when conducting supportive supervision. Future researches are advised to focus into further advancing fields of healthcare management systems including private sector and specialized healthcare services. Keywords: Supportive Supervision, Quality Healthcare services

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