THE ROLE OF INFORMATION COMMUNICATION TECHNOLOGIES IN FACILITATING DISTANCE LEARNING: The Case of the Open University of Tanzania

Kagugu, Azizi H. (2011) THE ROLE OF INFORMATION COMMUNICATION TECHNOLOGIES IN FACILITATING DISTANCE LEARNING: The Case of the Open University of Tanzania. Masters thesis, University of Dar es Salaam.

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Abstract

This study examined the role of Information Communication Technologies (ICTs) in facilitating distance learning at the Open University of Tanzania. The study used a sample of 120 respondents from OUT headquarters at Kinondoni and two other regional centres; Temeke and Ilala, all in Dar es Salaam. This study used a cross- sectional design while using both qualitative and quantitative research approaches. Data for this study were collected by using structured questionnaires, Focus Group Discussion and personal observations. Quantitative data were analysed by using SPSS 16 while qualitative data were analysed using content analysis procedure. The study findings revealed that the most available ICT facilities at OUT are computers, telephones and mobile phones. The findings reveal that most of the ICT facilities that are accessed by students are located in the library. However, it was found that the majority of respondents use face to face and internet as the major means of communication. The findings showed that ICT would bring about several use to the learner and the instructor, it facilitates shared learning resources and shared learning spaces. It was found that among the available systems that facilitated the distance learning included OPAC, EXIMIS, SARIS and Moodle. The study found that problems related to the effective use of ICT facilities at OUT include, inadequate infrastructure, inadequate funds, lack of awareness and lack of training. It was therefore recommended that OUT should improve the internet connectivity, integrate the computer training on the course program content, regular monitoring, control and maintenance of the ICT facilities.

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