Factors Affecting the Performance of Community-Based Water Supply Organizations in Katavi Region.

Ngunula, Peter Raymond (2023) Factors Affecting the Performance of Community-Based Water Supply Organizations in Katavi Region. Masters thesis, The Open University of Tanzania.

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Abstract

The study investigated the factors that influence the performance of Community-Based Water Supply Organizations (CBWSOs) in managing water supply schemes in the Katavi region of Tanzania. It employed an inductive approach, explanatory research design and qualitative methodological choice. The unstructured questionnaire was used for data, in-depth interviews and documentary reviews were data collection approaches. A total of 36 respondents, including members of the management team and supervisory board from 12 CBWSOs, were purposively selected. Thematic analysis was used to analyze the data. The study's findings revealed that financial control was identified as a critical aspect, emphasizing the importance of community participation in collecting funds. Secondly, infrastructure facilities play a crucial role in the effectiveness and sustainability of water supply schemes. Thirdly, political interference has both positive and negative influences on CBWSOs. The positive political influence can contribute to the enforcement of laws, the sustainability of projects, and the resolution of water-related problems and negative political interference can disrupt the project system, hinder the ability of the CBWSOs to operate effectively and create challenges for customers.Lastly, community awareness fosters financial sustainability, a sense of ownership, responsible resource utilization and transparency. The study recommends the formulation of a policy that promotes financial sustainability infrastructure maintenance, protecting a negative political interference and promoting community awareness and participation.

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