Factors Influencing the Performance of Monitoring and Evaluation Systems in Tanzania. A Case of Tanzania Revenue Authority.

Arbogast, Joseph A. (2021) Factors Influencing the Performance of Monitoring and Evaluation Systems in Tanzania. A Case of Tanzania Revenue Authority. Masters thesis, The Open University of Tanzania.

Microsoft Word - Submitted Version Download (117kB)

Abstract

This study was basically aims to examine factors influencing the performance of M&E systems in Tanzania the case of Tanzania Revenue Authority. The objectives of this study were first to examine the influence of human capacity for M&E performance in TRA, second objective was to assess the influence of management on performance of M&E system at TRA, and finally was to assess the stakeholders’ involvement for performance of M&E systems at TRA. A total of 50 respondents from M&E department were purposively selected from Tanzania Revenue Authority. The study employed mixed method both qualitative and quantitative and data was analyzed by using IBM SPSS. The findings revealed that, M&E staff at Tanzania Revenue Authority has adequate knowledge on M&E system operations and were continuously received training to update their skills and knowledge on M&E system operations, also notified that management had vital influence on the performance of M&E systems at Tanzania Revenue Authority. The study found that there was low degree of stakeholders’ involvement in design, implementation and evaluation of the M&E systems at Tanzania Revenue Authority. Hence, the findings show that stakeholders’ views were not sought and not involved in planning, data collection, implementation and evaluation of M&E systems performance. The study recommends to offer training sessions both formal and refresher trainings to the M&E staff in order to update the skills and knowledge. Again, it was recommended that management should be improved by involving both top and line managers in supervision of M&E systems. Finally, stakeholders should be involved in all stages of M&E system operations for the aim of improving performance. Keywords: Factors, Performance, Monitoring and Evaluation, Revenue Authority

Actions (login required)

View Item