Effectiveness of the Monitoring and Evaluation of Information Technologies for Police Force Data Base Performance in Tanzania.

Manugwa, Hamad Juma (2025) Effectiveness of the Monitoring and Evaluation of Information Technologies for Police Force Data Base Performance in Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

The study assessed the effectiveness of the monitoring and evaluation of information technologies for Police Force Data Base performance in Tanzania. Specifically, the study explored the impact of technological infrastructure, technical skills and capacity as well as the effect of organizational readiness. The study was guided by a pragmatic research philosophy and employed a mixed-methods approach, by using an explanatory sequential design to integrate quantitative and qualitative data. A sample of 206 police officers was selected through simple random sampling from a target population of 426 officers. Data collection involved structured questionnaires and semi-structured interviews, analysed through descriptive and multiple regression analysis through SPSS as well as thematic analysis for qualitative insights. The findings highlight that technological infrastructure, technical skills, and organisational readiness all play crucial roles in enhancing the performance of the Police Force Database. While there is confidence in modern technology, gaps in storage, security, and system integration were noted. The study concluded that need for skilled personnel was also identified, with training and expertise crucial for troubleshooting and optimisation. Organisational readiness, including resource allocation and policy clarity, was found to have the strongest impact on database performance. The recommendations emphasise upgrading infrastructure, investing in staff training, and addressing organisational uncertainties to ensure the database operates efficiently and securely. Keywords: Monitoring and evaluation, Information technologies, Technological infrastructure, Technical skills, Organizational readiness.

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