Factors Affecting Quality Assurance in Teaching and Learning Process at The Institute of Adult Education: A Case Study of Diploma in Adult and Continuing Education

Kimaty, Mary Leone (2016) Factors Affecting Quality Assurance in Teaching and Learning Process at The Institute of Adult Education: A Case Study of Diploma in Adult and Continuing Education. Masters thesis, The Open University of Tanzania.

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Abstract

This study aimed at examining factors affecting quality assurance in teaching and learning process at the Institute of Adult Education. Research objectives were to: assess the quality of teaching staff at the Institute of Adult Education, assess the assessment procedures at the institute, examine the status of teaching and learning resources at the Institute of Adult Education and propose the strategies to improve quality of teaching and learning process. Qualitative research design was employed. Data collection methods included interviews, documentary and focus group discussion. Findings revealed that; first level; although the IAE adhered to all requirements in recruiting its teaching staff the quality of staff is affected by poor incentives and irregular meetings to discuss problems facing them during teaching process which demoralize them. Second level although some of examination procedures are well observed at the IAE the quality of examinations is affected by inadequate facilities, low payments which teachers loose morale, collision of activities during examination, overcrowdings of learners in examination halls, typing errors in examination and understaffing. Third level is the quality of teaching and learning is affected by shortage of teaching materials like computers, power point projectors, poor ventilation in examination halls, poor internet connectivity, inadequate ICT facilities poor library services and unreliable power supply. Fourth level, strategies to improve the quality assurance at IAE are; to transform the department into faculty. Changing of traditional approach will assist to assemble more than 300 students in the lecture hall, so the adoption of ICT would allow applying learning management system resulted to the use of flexible and efficient teaching. Recommendations to attain quality are attached.

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