Factors Affecting Supply Chain Management in Manufacturing Companies in Tanzania: Case Study of Tanzania Distillers Limited (TDL)

Saraja, Ruboya Salume (2013) Factors Affecting Supply Chain Management in Manufacturing Companies in Tanzania: Case Study of Tanzania Distillers Limited (TDL). Masters thesis, The Open University of Tanzania.

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Abstract

This study aimed to examine factors affecting supply chain management practices in manufacturing companies in Tanzania by focusing on Tanzania Distilleries Limited (TDL). Specifically, the study aimed to establish supply chain management practices used by TDL, assess the effectiveness of supply chain management practices at TDL and identify factors affecting supply chain management at TDL. The methodology used to conduct this study was case study research and involved the use of various data collection methods and tools such as questionnaires and interviews. The study also used secondary data collection methods such as documentation to collect data. The study concludes that the main factors that affect supply chain management practices by order of significance were; employees’ incapability, high management cost, low product quality performance, process and technology incapability, improper production scheduling, policies and regulatory appliance, improper distribution time management and supplier(s) misbehave. Others were breakage of beverage bottles during transportation, high transportation costs for distributing finished products to dealers scattered throughout the country, poor road infrastructure which causes delays in distribution of products to consumers and the unreliability of suppliers of raw materials. To avoid supply management challenges arising from the supplier side; the study recommends that TDL should only consider reliable suppliers. To overcome the challenge of lack of awareness on supply management practices among it’s staff members, TDL should provide frequent training to staff members on the best practices of supply chain management in form of seminars and workshops.

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