An assessment of effectiveness of job training to employees performance in public institutions: The case study of Tanzania Institute of Education

Lusato, Paul Vedastus (2013) An assessment of effectiveness of job training to employees performance in public institutions: The case study of Tanzania Institute of Education. Masters thesis, The Open University of Tanzania.

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Abstract

The main objective of this study was to find out the effectiveness of job training on employee performance. Specifically the study was examining, how public institutions conducts on job training, identifying methods applicable to develop effective trainings and suggesting ways the training program can be more effective in achieving the intended organizational goal and objectives. Data were collected through structured questionnaires, interviews, observation and review of organizational documents within the office. The study has revealed that job training is effective to employees work performance. The outcome of trainings provided to employees was found out to include increased employees accountability, commitment to the organizational cause, accuracy in operations, customer care, employee confidence, skills transfer, knowledge expansion and improved creativity. The findings from the study imply that the methods applied for effective training in public institutions includes orientation, training, job rotation, Coaching, conferences, seminars, workshops, and correspondence .The study has also revealed that refresher and promotion training has been given to employees to introduce them to new ways and approaches, new responsibilities and advanced technologies, prior-training, makes employee feel confident and reduced fear of doing wrong in their responsibilities. A number of challenges which limits effective implementation of job training have also been highlighted to include shortage of funds, lack of adequate policy on employee retention, and employee’s attitudes towards training. The study recommends that the government should impose policies which are implementable and provide enough resources in terms of budget and other resources to improve training to employees.

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