Impacts of Motivation on Employee’s Performance in the Public service: A case Study of Ilala Municipality in Dar-es-salaam

Mbogo, Amani (2013) Impacts of Motivation on Employee’s Performance in the Public service: A case Study of Ilala Municipality in Dar-es-salaam. Masters thesis, The Open University of Tanzania.

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Abstract

The objective of the study was to assess the impact of motivation on the employee’s performance in the public service in Tanzania. The qualitative research and quantitative approaches were applied. The data was collected using questionnaire from a sample size of 30 correspondents through questionnaire in Ilala Municipal Council. Questionnaires were distributed to employees and they were able to answer it. Data was analysed by using SPSS. The findings were as follows, good wages chosen by the correspondents as mostly factor that can help for motivation and to be part of a job as the least factor. Mostly correspondents said relationship can help to motivate employees because good relationship help for the productivity to increase in the sector, also the correspondents said motivational incentives encouraging employees to perform efficient and effectively toward achieving goals. Mostly correspondents said lack of incentives contribute to poor performance due to that incentives are important for the employees to see their value in the offices. Mostly correspondents said motivational strategy which is the mostly is promotion and least is bonus. Mostly correspondents said compensation, bonus and reward are the same in motivation types because all employees like to be rewarded. Also correspondents said high salary will make for the employees to perform well in the organization. The recommendations are as follows which the government should do, to increase salary to employees, to provide good relationship between employees and them, to build good environment for working places for employees, to make sure every time they reward employees, and also to training new employees who are coming to work in the organization and for those who are moving from one position to another.

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