Determinants of Job Satisfaction Among Nurses at the Muhimbili National Hospital

Rashid, Sabria Suleiman Mbarouk (2013) Determinants of Job Satisfaction Among Nurses at the Muhimbili National Hospital. Masters thesis, The Open University of Tanzania.

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Abstract

This dissertation reports results of a study that was carried to assess the level and determinants of job satisfaction among nurses at the Muhimbili National Hospital by using Herzberg’s job motivators and hygiene factors. Determinants selected for the study were socio-demographic characteristics such as sex, gender, marital status, work experience and level of education. A sample of 286 nurses was conveniently drawn from a population of 683 nurses at the hospital. Data was collected through a structured questionnaire. Independent two-sample t-test and one way ANOVA statistical techniques were used in the analysis. The results reveal that about half of the nurses at MNH are satisfied with their job. Of the hygiene factors job independence, supervision independence, co-workers relationship and working conditions ranked higher; while from the motivators job authority, job security and job responsibility ranked higher. The results also report statistically significant differences in the job satisfaction scores between age and marital status as well as among the work experience categories. No significant differences in job satisfaction were found between gender and level of education categories. It is recommended that management should ensure further improvement in the working environment and have human resource policies that foster job authority, job independence, good working relationship, clear responsibility and job security. On the job training as well as mentorship programmes are highly encouraged. Life skills that would encourage family life are also welcome.

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