The Influence of Training and Development in Employees’ Retention: a Case of International School of Tanganyika

Ngayeje, Mercy Deborah (2014) The Influence of Training and Development in Employees’ Retention: a Case of International School of Tanganyika. Masters thesis, The Open University of Tanzania.

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Abstract

This paper is about a study to establish the influence of training and development on employees’ retention in an organization. The study was basically done at the IST, Dar es Salaam Region, a total of thirty (30) respondents were used as subjects. Questionnaires and unstructured interview were used for data collection. The Statistical Package for Social Science (SPSS) was used to analyze the data collected from the study. The study identified several types of retention strategies available at IST, like medical insurance; interest free loans per staff per year; assistance of funds to cover for staff children education whose distribution depended on the allocated budgeted funds; as well as professional development funding amounting to US$ 1,000 (US$ one thousand only) per year per staff. Despite of training to the staffs, they felt that they are not recognized and rewarded accordingly after the training. They were expecting a consideration in terms of salary increase – which is only being extended to two categories of staff i.e. Teacher Assistants and Instructional Staff. In conclusion, in order to retain employees it is important for IST to have talent management strategies which would go with improving work environment so that staff feels valued after training. It is, therefore recommended, that IST focus on other specific areas in terms of training and development – areas like house- keeping and maintenance so as to impart skills and knowledge to enable relevant staff perform better. IST Management should also ensure introduction of Training Policy that will encompass training calendar that would regulate the entire process to implementation. IST Management should also introduce recognition and reward system for staff that exhausts their positive energy in favour of the organization thus ensuring that the turnover is maintained at low level.

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