Factors Affecting Job Satisfaction among Healthcare Employees in Mbeya City Council, Tanzania.

Siyame, Elimina (2024) Factors Affecting Job Satisfaction among Healthcare Employees in Mbeya City Council, Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

This study broadly assessed factors affecting job satisfaction among healthcare employees in Mbeya town council, Tanzania. The specific objectives were to assess the effect of rewards, recognition and working conditions on healthcare employees' job satisfaction in Mbeya town council. This study employed a cross-sectional study design and was conducted in five health facilities in Mbeya town council. A self administered structured questionnaire with 5-point Likert scale responses was used to collect data on a wide range of socio-demographic, levels and factors of job satisfaction from health care employees across different departments. Logistic regression models were fitted to determine factors associated with job satisfaction. The study has 220 participants, 104 (47.3%) were males, 124 (56.4%) were married and the age [median (IQR)] was 30(28 – 38) years. Overall, 158 (71.8%) respondents were satisfied with their jobs and reward, recognition and working environment influence job satisfaction. Univariable analysis showed that those who were satisfied with working conditions, rewards and recognition were significantly associated with job satisfaction. Also, the results from the multivariable analysis show that workers are satisfied with working conditions (odds ratio [OR]=2.368 95% CI 1.13-4.94, P<.001), rewards(odds ratio [OR]=2.335 95% CI 1.16 – 4.72, P<.001), recognition (odds ratio [OR]=2.719 95% CI 1.37-5.37, P<.001) were significantly associated with job satisfaction. The study recommends a focus on improving these factors among health care workers should be addressed in governmental strategic planning aiming at improving the healthcare system and patient care. Keywords: Rewards, Recognition, Working Conditions, Job Satisfaction.

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