Influence of Training and Development on Employee Retention in the Tanzanian Banking Industry: Empirical evidence from Njombe Region.

Haule, Peter (2025) Influence of Training and Development on Employee Retention in the Tanzanian Banking Industry: Empirical evidence from Njombe Region. Masters thesis, The Open University of Tanzania.

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Abstract

The general objective of this study was to examine the influence of training and development on employee retention in Tanzanian banking industry. The specific objectives of the study included determining the influence of on-job training, off-job training and career development programs, on the employee's retention. Human capital theory was employed. Possivit and quantitative well as well used. The study used explanatory research design with a sample size of 80 employees from the banking industry in Njombe region who were randomly selected. Data was collected using structured questionnaires and analyzed by using descriptive statistics and multiple regression with the help of SPSS software version 25. The findings of the study revealed that on job training, off job training and career development program positively and statistically significantly influence employee’s retention. Therefore, the study concludes that on job training, off job training and career development programs are predictors of employee’s retention in the Tanzanian banking industry. It is recommended that banking organizations continue to fund structured, needs-based on -job training programs. Moreover, the study suggests that banks should continue to support off -job training programs because they positively affect employee retention and career advancement. Furthermore, to enhance employee’s retention, the management of banks should regularly assess and modify career development initiatives to accommodate employees' varied career preferences. Keywords: Training and development, Employees retention, Banking sector, on-job training, off-job training, career development program

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