The Effect of Change Management on Public Sectors Organization Performance in Tanzania: A Case of National Construction Council.

Mchome, Emma Grayson (2025) The Effect of Change Management on Public Sectors Organization Performance in Tanzania: A Case of National Construction Council. Masters thesis, The Open University of Tanzania.

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Abstract

This study examined the influence of managerial changes, resource allocation, and employee commitment on the organizational performance of the National Construction Council (NCC) using a mixed-method analytical approach that includes the explanatory sequential approach. A structured questionnaire was administered to 44 staff, and data were analyzed through descriptive statistics and regression analysis. The study found that managerial changes, resource allocation, employee commitment, and organizational culture shifts were positive and significantly correlated to organizational performance. The study concluded that effective organizational performance at NCC depends on the collective influence of managerial change, transparent and strategic resource allocation, and fostering a strong culture of employee commitment. Although managerial changes and resource decisions are necessary, their implementation must align with the organizational culture to ensure staff support and optimal outcomes. The study recommends that organizations should continue prioritizing delivery of core services while tightening financial planning, budgeting transparency, and accountability. Update the annual budget cycle so allocations link directly to priority KPIs, publish a quarterly financial dashboard showing revenues, expenditures, and variances, and introduce a rolling 6-month cash-flow forecast with contingency reserve rules to prevent operational interruptions. Keywords: Change, Management, Change Management, Public Sectors Performance, Performance

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