Effect of Working Environment on Employees Performance in Tanzania Local Government Authorities: The Case of Njombe Town Council.

Adam, Bahati (2025) Effect of Working Environment on Employees Performance in Tanzania Local Government Authorities: The Case of Njombe Town Council. Masters thesis, The Open University of Tanzania.

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Abstract

This study investigated the impact of the working environment on employees’ performance within local government agencies in Tanzania, specifically focusing on the Njombe Town Council. This study was directed by three objectives: to ascertain the impact of the physical environment, health and safety, and work-life balance on employee performance at Njombe Town Council. This study utilized the Job Demands-Resources paradigm. This study employed a positivist research philosophy, a quantitative research approach, and an explanatory research design. Structured questionnaires were employed to gather data from a sample of 190 respondents selected by stratified random sampling from 372 workers of the Njombe town council. The study revealed that all three independent variables physical environment, health and safety, and work-life balance were positively and significantly correlated with employee performance at Njombe Town Council. The study shows that the work environment substantially affects employee performance at Njombe Town Council, emphasizing the vital importance of physical conditions, health and safety, and work-life balance in improving productivity within Tanzania's local government authority. The study advises the council to invest in contemporary and ergonomic office furniture to alleviate physical strain, enhance lighting and ventilation systems for improved comfort and productivity, and ensure regular maintenance and cleanliness of workspaces to foster a hygienic and appealing environment. Furthermore, the council should establish and enforce comprehensive occupational health and safety policies, conduct regular safety training and awareness programs for all staff, and guarantee the availability and utilization of personal protective equipment. Finally, establish flexible working hours and remote work options when possible, and advocate for regulations that support sufficient rest and leave usage. Keywords: Working Environment, physical Environment, Health and safety, Work Life Balance

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