Effect of Motivation on Employee Productivity in the Banking Industry: A Case of People’s Bank of Zanzibar.

Hassan, Ahmed Mwitta (2025) Effect of Motivation on Employee Productivity in the Banking Industry: A Case of People’s Bank of Zanzibar. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Available under License Creative Commons Attribution. Download (9MB)

Abstract

The objective of the research was to examine the effect of employee productivity at the PBZ on how employees may affect production capacity in response to motivational efforts. The study population included 172 employees, whereby 160 respondents were fully engaged from various departments in PBZ. Data was collected using a questionnaire and was later analyzed using descriptive statistics and multiple linear regression analysis. The findings summarized that the relationships between the independent variables (promotion, recognition, job design) and the dependent variable (employee productivity) were linear; hence, the regression analysis assumptions were met, which ensures a positive relationship between motivational factors and productivity. The study concludes that promotion, recognition, and job design have a significant positive relationship with employee productivity. These highlight the importance of effective motivation strategies in enhancing employee performance and achieving organizational goals. The study recommends the need to improve the current motivation package by incorporating intrinsic factors such as promotion, recognition, and support for career achievement. It also recommends improving extrinsic motivation factors such as good working conditions, job roles, and extra duty allowance, which influence greater job design strategies. This will help the optimum utilization of human resources as well as increase employees’ productivity. Furthermore, there is a vital need to develop an organizational motivation policy that will help the PBZ-Office management properly use the motivation function. Keywords: Motivation, Employee productivity, Promotion, Recognition, and Job Design.

Actions (login required)

View Item