Assessment of Impact of Employee Engagement on Organization Productivity: A Case of Masasi-Nachingwea Water Supply and Sanitation Authority.

Zuberi,, Naomi (2025) Assessment of Impact of Employee Engagement on Organization Productivity: A Case of Masasi-Nachingwea Water Supply and Sanitation Authority. Masters thesis, The Open University of Tanzania.

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Abstract

The study was conducted to assess the impact of employee engagement on organizational productivity. The study contained four specific objectives which were; to determine the levels of employee engagement and organization, to examine the effect of employee involvement on organizational productivity, to examine the effect of job satisfaction on organizational productivity, and to examine the effect of recognition and rewards on organizational productivity at Masasi- Nachingwea Water Supply and Sanitation Authority. The research philosophy employed in the study was positivism while the research approach adopted was deductive strategy. The explanatory research design was preferred in the study while the study population encompassed the MANAWASA staff. Purposive sampling technique was used in the study while the sample size of the study was 164 respondents. Data were collected through the questionnaire method and analyzed using descriptive statistics and inferential statistics, particularly regression analysis. The findings revealed that employee engagement is associated with increased organizational productivity. Also, findings revealed that employee involvement is positive and significant hence associated with increased organizational productivity. Furthermore, the findings revealed that job satisfaction is positive and significant hence associated with increased organizational productivity. Finally, the findings revealed that recognition and rewards is positive and significant hence associated with increase organizational productivity. The study concluded that organizational productivity is influenced by employee engagement, employee involvement, job satisfaction and recognition and rewards. The study recommended that management should ensure effective engagement, involvement and provision of rewards and recognition to employees. Keywords: Employee engagement, employee involvement, organizational productivity, job satisfaction

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