Effect of Human Resource Management Practices on Performance of Savings and Credit Co Operative Societies in Tanzania: Moderation of Institutional Factors.

Mangara, Sudi Shomari (2025) Effect of Human Resource Management Practices on Performance of Savings and Credit Co Operative Societies in Tanzania: Moderation of Institutional Factors. Doctoral thesis, The Open University of Tanzania.

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Abstract

This study was conducted in the Dar es Salaam region in Tanzania to determine the effect of human resource management practices on the performance of SACCOS. The specific objectives were to assess the effect of training, recruitment and incentives on the performance of SACCOS. Moreover, the study assessed the moderating role of Institutional factors of rules, norms and culture in explaining the relationship between human resource management practices and the performance of SACCOS. The study was guided by Herzberg‘s two-factor theory and institutional theory. The study adopted a positivist philosophy, a deductive research approach and an explanatory research design. Structured questionnaires and survey strategies were employed to collect data. The study used simple random sampling to select the SACCOS from the Dar es Salaam region for the survey. Primary data were collected using a structured questionnaire from five districts of Dar es Salaam region. A sample size of 143 SACCOS was collected from a population of 517 SACCOS. Data were analysed using descriptive, multiple regression and hierarchical regression techniques models with the assistance of IBM SPSS version 26. The results suggested that human resources management practices of training, recruitment and incentives had a positive and significant effect on the performance of SACCOS. The findings further indicated that the moderation role of the rules and norms was insignificant. However, the findings suggest that the culture's moderating role was positive and significant. The study recommends that policymakers set policies that promote good norms and rules in Tanzanian SACCOS. Keywords: Performance of SACCOS, Training, Recruitment, moderating Role of Incentives, Norms, Rules and Culture.

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