The Role of Financial Literacy on Clients’ Participation on SACCOS’ Activities in Bukoba Municpal in Kagera Region.

Ngemela, Frabius Ferdinand (2025) The Role of Financial Literacy on Clients’ Participation on SACCOS’ Activities in Bukoba Municpal in Kagera Region. Masters thesis, The Open University of Tanzania.

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Abstract

The purpose of this research was to examine the role of financial literacy on clients‟ participation in SACCOS‟ activities in Bukoba Municipal in Kagera region. Specifically, this study was conducted; (i) To assess the influence of financial literacy on clients‟ loan borrowing (ii) To assess the influence of financial literacy on clients‟ loan repayment performance (iii) To assess the influence of financial literacy on clients‟ savings and deposits. In the study, the data was collected in Bukoba municipal, with the use of a pre-tested and adapted structured questionnaire. The 205 questionnaires were distributed in the six streets (Rwamishenye, Kashai, Bakoba, Kibeta, Bilele and Hamugembe). Data analysis was done using SPSS version 23.0 whereby descriptive statistics summarized the obtained data. The findings of the study indicated that financial literacy promoted partially SACCOS clients‟ borrowing. Furthermore, the study observed that financial literacy has not satisfactorily influenced the SACCOS clients in loan repayment. The study further revealed that financial literacy has influenced SACCOS clients in buying shares and making deposits/savings, but not in a desired level. The study recommends the policy makers to design policies that promote SACCOS clients‟ financial literacy in order to promote borrowing, savings and deposits and loan repayment activities. Keywords: Financial literacy, Clients’ participation in Savings and Credits Cooperative Societies (SACCOS)

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