The Influence of Training and Development on Employees Performance: A Case of Tanzania Immigration Services Department-Ruvuma Region.

Abdalah, Jamal (2024) The Influence of Training and Development on Employees Performance: A Case of Tanzania Immigration Services Department-Ruvuma Region. Masters thesis, The Open University of Tanzania.

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Abstract

This study assessed the influence of training and development on employee’s performance a Case of Tanzania immigration service department- Ruvuma region. The study was guided by three objectives; to examine whether skills enhancement has played a role in improving employee’s performance at Tanzania Immigration Service Department, to assess the contribution of employee engagement in employee performance at Tanzania Immigration Service Department and to determine the influence of talent retention over employee performance at Tanzania Immigration Service Department. The study adopted positivism philosophy that applied quantitative research approach in which it has employed a cross-sectional research design. The targeted population in this study was for 80 Immigration officers of Ruvuma region. And the sample size was 67 immigration officers in which 64 responded. Primary data collection methods were Questionnaires. Descriptive statistics, factor analysis, and multiple regression analysis were applied for data analysis of this study. Where first variable is positive and significant. For second objective variable is positive and significant Likewise, for third objective, the variable is positive and significant. The results revealed that, the provision of these trainings enhances the employee’s performance. The study concludes that, training has been useful with its core objective of employee’s performance. The study recommends; Better employees and organization services, is caused by Skills enhancement, belongingness due to employee’s engagement and maintaining of organization objectives through talent retention. Keywords: Skills Enhancement, Talent retention and Employees engagement.

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