Determinants of Employee Loyalty in Public Sectors with Special Reference to the House of Representative in Zanzibar

Ali,, Ali A. (2023) Determinants of Employee Loyalty in Public Sectors with Special Reference to the House of Representative in Zanzibar. Masters thesis, The Open University of Tanzania.

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Abstract

In the current globalized and dynamic labor market accompanying with restructuring, company relocation and downsizing employee loyalty is critical than ever. The study assessed the determinants of employee loyalty in public sector organization in Zanzibar. Specifically, the study assessed the effect of career development, managerial support and job satisfaction on employee loyalty. The study adopted descriptive and quantitative research design, while simple random sampling was used to choose respondents of the study among employee of the office of Zanzibar House of Representative. Data were collected through self-administered questionnaire constructed with five points Likert’s scale. Both descriptive and inferential statistics were used in data analysis. The study depicts positive and significant effect of the two-predictor variables (career development and job satisfaction) on employee loyalty. Yet management support has a negative and significant effect of employee loyalty. The study recommends on employee to establish and implement their career plans and at the same time to be inquisitive to learn new and emerging knowledge. Organizational managers should facilitate harmonious relations among workers themselves and workers and supervisors parallel to fair employee promotion commensurate with competence and professionalism. Keywords: Employee loyalty, career development, managerial support, job satisfaction, expectancy theory, two-factor theory

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