The effect of employee diversity on organizational performance: a case study National Audit Office of Tanzania (NAOT) – Morogoro.

Daniel, Siwema (2023) The effect of employee diversity on organizational performance: a case study National Audit Office of Tanzania (NAOT) – Morogoro. Masters thesis, The Open University of Tanzania.

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Abstract

This study sought to examine the effect of employee diversity on organizational performance: a case study National Audit Office of Tanzania (NAOT), Morogoro. The study was guided by three specific objectives; to determine the effect of employee‘s gender diversity on the organizational performance, to determine effect of employees education diversity on organization performance and to assess the effect of employees age diversity on the organization performance. The study adopted a positivist research philosophy, Quantitative approach and the case study design was used at the collection of the information at one specific point in times. 62 respondents were the sample size of the study. Sampling techniques used was stratified random sampling. The questionnaires were used to collect data and analyzed using IBM SPSS Statistics. The findings revealed that gender differences have a positive effect on work performance among work groups, also age differences on work conflicts between work groups, it has been proven that there is a positive effect associated with personality, status, experience and maturity among members of work groups. The state of education has a positive effect and cognitive conflicts between work groups are easily resolved. The diversity of the workforce based on age, gender and education level has been well investigated and confirms that there is a positive effect brought by the diversity of the workforce on team performance. The study recommends that the management of NAOT should make sure that studies are being done on regular basis so as to have update information regarding work team diversity and its impact of productivity so as to take possible measures when it is impacting negatively. Keywords: Employee Diversity, Organizational Performance, Organization, Performance

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