Effectiveness of Workplace Training on Employee Performance

Limbu, John (2023) Effectiveness of Workplace Training on Employee Performance. Masters thesis, The Open University of Tanzania.

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Abstract

The study specifically intended to assess effectiveness of workplace training on employee performance in Nyamagana district council local authority.Analysis was done using descriptive statistics and linear regression.The study found out that the main training methods offered in the local authority include; on-the-job training, off-the-job training, coaching, and job orientation. On-the-job training method was found to influence employee’s working skills, productivity, wage increment, and job satisfaction. Whereas, off-the-job training influence customer satisfaction, employee’s performance, interaction, and retention. Coaching method enhanced cost reduction in the work processes and competence of an employee. While, job orientation was regarded to influence cost-effective material utilization, job applicability, skills improvement, knowledge, and attitude change. Results also disclosed that, significant relationship was found between on-the-job training, off-the-job training, coaching,job orientation,and employee’s performance. Provision of workplace training was constrained by several challenges including, inadequate training programmes, lack of employee interest, lack of management support, excessive costs of training, and low return on investment. The implications of the study to policy makers is that, thorough evaluation of needs for training, involving staff and management, should be undertaken. To Nyamagana District council, training design policies should be reviewed and improved by government and relevant stakeholders in order to guide management in refining its human resources management strategy as well as relationships in local authorities.

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