The Role of OPRAS on Employees’ Performance: a Case Study of Local Government Training Institute”

Rugeiyamu, Rogers (2019) The Role of OPRAS on Employees’ Performance: a Case Study of Local Government Training Institute”. Masters thesis, The Open University of Tanzania.

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Abstract

This study aimed at assessing the role of Open Performance Review and Appraisal System (OPRAS) on employees ‘performance. Specifically, it intended to assess employees’ opinions on how OPRAS forms filling process influence their performance, to determine how performance agreement setting affect employees’ performance and to assess the effect of OPRAS feedback on employees’ performance. The study was built along interpretive philosophy in which qualitative paradigm was applied and a case study was used as a research design. The study involved the collection of both primary data through in-depth interviews from fifty (50) participants and secondary data through document review for enriching the study findings. The thematic approach was applied in analyzing and presenting the findings. Overall, findings seemed to reveal that, OPRAS has low contribution to employees’ performance. This has been due the process of filling in the forms, the attitude of employees towards OPRAS and the use of OPRAS data to inform employee management. In form filling process, it is the midyear review and participation in rating during annual performance review and appraisal section that at least influence employees’ performance while resources provision and attributes of good performance does not. Additionally, the attitude of the supervisor towards an employee in the appraisal section affects the rating process. Again, the setting of performance agreement does not influence employees’ performance. Furthermore, it is promotion feedback onlythat influences employees’ performance while most of the feedback including training, improve and demotion are not influencing employees’ performance. For OPRAS to influence performance effective internalization of the process need to be made at this organization.

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