Factors Affecting Employees’ Job Satisfaction in the Tanzania Ports Authority Headquarters

Munna, Eva Lucian (2018) Factors Affecting Employees’ Job Satisfaction in the Tanzania Ports Authority Headquarters. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Download (500kB)

Abstract

The purpose of this study was to assess factors that affect job satisfaction among TPA employees. The study looked at environmental factors, job content factors, and personal factors affecting job satisfaction. The study adopted descriptive research design. The researcher used questionnaires, interviews and documentary review as instruments for data collection. The obtained data were analyzed by descriptive analysis and the results are presented both qualitatively and quantitatively. The principle findings show that employees were satisfied with environmental factors like relationship with co workers. Conversely the employees indicated they were dissatisfied with the job content factors like salary, benefit, rewards, promotion and training. The study of employees ’ job satisfaction suggests there is an urgent need for government as the employer to recognize the fact employees satisfaction will lead to improvements in the provision of services. The study recommends; the government should find the average of pay to the other public sectors and therefore come with the amount of salary that can be paying an employee according to their level of education. Also appraisal system (OPRAS) should be implemented effectively to enable promotion, benefits and rewards to employees

Actions (login required)

View Item