Effects of Continuous Learning Programs on Management Performance in Tanzania Organizations: A Case of Mbeya City Council.

Cheka, Lucy (2025) Effects of Continuous Learning Programs on Management Performance in Tanzania Organizations: A Case of Mbeya City Council. Masters thesis, The Open University of Tanzania.

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Abstract

This study examined the effect of Continuous Learning Programs (CLPs) on management performance in Tanzania, focusing on Mbeya City Council as a case study. Many public institutions continue to face challenges such as poor decision-making, low efficiency, and weak problem-solving capacity. The study aimed to determine how CLPs influence managerial decision-making, problem-solving abilities, and overall management efficiency. A mixed research approach was adopted, combining questionnaires and interviews. Data were collected from 63 administrative staff in secondary schools under Mbeya City Council using simple random and purposive sampling. Quantitative data were analyzed using SPSS, while qualitative data were analyzed thematically. The regression results showed a statistically significant positive relationship (p < 0.05) between continuous learning programs and management performance. Respondents indicated improved decision-making, stronger problem-solving ability, and higher efficiency following participation in learning programs. The study concludes that continuous learning programs play a significant role in improving management performance in public institutions. It recommends that government organizations continue to invest in CLPs, form peer learning groups, and adopt digital learning tools to enhance capacity building and service delivery across Tanzania. Keywords: Theoretical Literature Review, Goal Setting Theory, Goal Setting Theory and Synthesis of the Theories

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