The Effect of Non-Revenue Water on the Efficiency of Water Projects in Tanzania: A Case of Moshi Urban Water Supply and Sanitation Authority.

Ng’wigulu, Kija Limbe (2025) The Effect of Non-Revenue Water on the Efficiency of Water Projects in Tanzania: A Case of Moshi Urban Water Supply and Sanitation Authority. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Available under License Creative Commons Attribution. Download (568kB)

Abstract

Generally, the study examined the effect of non-revenue water on the efficiency of water projects in Tanzania at MUWSA. The study had three specific objectives: determine the effect of NRW physical loss on the efficiency of water projects in Tanzania. To examine the effects of NRW commercial loss on the efficiency of water projects in Tanzania. And determine the effects of NRW management costs on the efficiency of water projects in Tanzania. The study adopted a mixed research approach with an explanatory research design was adopted. The study was conducted at Moshi Urban Water Supply and Sanitation Authority. The target population of this study will be MUWSA water management officials. A population of 352 where a sample of 187 was used. Data was collected through two methods which were questionnaire and interview. The quantitative data collected through questionnaire were analyzed through descriptive statistics and multiple regressions analysis while the qualitative data collected through interviews were analyzed through thematic analysis technique. The findings noted that NRW physical loss has a negative and significant effect on the efficiency of water projects. Moreover, the findings revealed that NRW commercial loss has a negative and significant effect on the Efficiency of water projects. On the other hand, findings revealed that NRW management has a positive but insignificant effect on the Efficiency of water projects. Therefore, the study recommends that to effectively manage Non-Revenue Water at MUWSA, it is recommended to implement advanced leak detection technologies, enhance metering accuracy, and conduct regular audits of water distribution systems. Additionally, investing in staff training for efficient water management practices and increasing public awareness on water conservation can significantly reduce NRW. Establishing a robust monitoring and evaluation framework to track progress and address issues promptly is also crucial for sustaining improvements in water project efficiency.

Actions (login required)

View Item