Assessing the Effects of Job Satisfaction on Organizational Performance in the Public Sector. A Case of Julius Nyerere International Airport.

Tengia, Theresia Epifani (2025) Assessing the Effects of Job Satisfaction on Organizational Performance in the Public Sector. A Case of Julius Nyerere International Airport. Masters thesis, The Open University of Tanzania.

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Abstract

This study examined the effects of job satisfaction on organizational performance at Julius Nyerere International Airport. The study was guided by three objectives; to examine the effect of promotion on organizational performance at Julius Nyerere International Airport, to determine the effect of salary on organizational performance at Julius Nyerere International Airport and to determine the effect of working environment on organizational performance at Julius Nyerere International Airport. Positivist philosophy was used in this study. A quantitative research approach was utilized in this study. A survey research design was employed as well in this study. A sample size of 87 employees was selected through simple random sampling from a population of 700 employees at JNIA. Data were collected via questionnaires and analyzed using descriptive statistics and multiple linear regression analysis. The findings indicate that all independent variables promotion, salary, and working environment positively and significantly impact organizational performance. Based on the findings it is recommended that the organization should ensure that promotions are based on clear merit and performance criteria. Also, JNIA should consider revising its salary structure to ensure that compensation is competitive and reflective of employee contributions. Lastly, the organization should invest in improving the working environment by providing adequate resources, ensuring reasonable working hours, and fostering a supportive workplace culture. Keywords: Job satisfaction, organizational performance, promotion, salary, working environment, Julius Nyerere International Airport.

Item Type: Thesis (Masters)
Subjects: 600 Technology > 658 Gerneral management
Divisions: Faculty of Arts and Social Sciences > Department of Political Science and Public Administration
Depositing User: Mr Habibu Kazimzuri
Date Deposited: 09 Sep 2025 15:55
Last Modified: 09 Sep 2025 15:55
URI: http://repository.out.ac.tz/id/eprint/4667

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