The Influence of Extrinsic Motivation on Employees’ Performance in Public Sectors Organization.

Silaus, Lucas (2025) The Influence of Extrinsic Motivation on Employees’ Performance in Public Sectors Organization. Masters thesis, The Open University of Tanzania.

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Abstract

The aim of this study was to examine the influence of extrinsic motivation on performance among employee at NSSF Dar-es-Salaam Tanzania. The study employed a quantitative research approach to investigate the association between rewards, salary increments, bonuses as well as promotion and performance of the employee. A total of 267 NSSF officers from various departments were included in the sample size. The sampling of the study respondents was done through cluster sampling. A cluster of Contacted NSSF employee was chosen as study sample, meanwhile a cluster of non-staffs was excluded. The study was guided by the Maslow’s Hierarchy of Needs theory and Herzberg Two-Factor Theory. The collection of data was done using self-administered questionnaires among study participants. The analysis of the data was done using descriptive and inferential analysis. The study found that, there were no significant relationship between employee performance and salary increment as well as promotion. Furthermore, the study also found that, there were a significant relationship between employee performances and bonuses as well as rewards among NSSF employees. The study concluded that, the extrinsic motivation in examined in this study, collectively provides motivation to employee in public organizations. However, some of the factors such as rewards and bonuses had immediate and strong influence of employee motivation meanwhile the remaining factors such as salary increment and promotion has limited influence of motivation. The study recommends, the NSSF should strengthen its rewards and bonuses system structures to ensure they align with the organization targets as they would ensure employee post positive performances. Key Words: Bonuses, Rewards, Promotions, Performance, Employee, NSSF.

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