Assessment on the use of Keyword file Classification Scheme in Managing Local Government Records in Tanzania: A Case Study of the Singida Regional Administrative Secretary Office.

Ngudungi, Cecylly Cornelly (2023) Assessment on the use of Keyword file Classification Scheme in Managing Local Government Records in Tanzania: A Case Study of the Singida Regional Administrative Secretary Office. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Available under License Creative Commons Attribution. Download (1MB)

Abstract

This study was intended to assess the use of keyword file classification scheme in Managing Local Government Records in Tanzania, at Singida Regional Administrative Secretary Office (SRASO). The study sought to: examine awareness of the keyword file classification scheme; assess the current state of using Keyword file Classification Scheme; determine the compliance of legal framework in the use of keyword file classification scheme, and identify challenges hinders the use of Keyword file classification scheme in local governments and propose solutions to be taken by SRASO to improve the system. The study employed a survey research design and mixed method of data collection involving 72 respondents, who were purposively selected from a population of 88 respondents. Empirical were collected using both close and open ended questions, interviews and observation. Findings revealed that 60 (83.3%), respondents were aware and they use the system. Findings also showed that, the Office has managed to establish and apply a keyword file classification system, to supports their daily activities. Likewise, findings revealed that the Keyword system was not being effectively utilised by record practitioners due to: lack of skills with, weaknesses in establishing the keyword system, lack of procedures, hence resulting in poor retrieval of records and misplacement of documents. The concluded that, Keyword file classification system was ineffectively used, leading to failure in attaining government goal of its establishment. The study, recommends the provision of training, restructuring of the system, increasing trained personnel, provision of guidelines and integrating the keyword file classification system into electronic records. Keywords: Keyword Classification Scheme; Local Government, Filing System

Actions (login required)

View Item