Analysis of the Contribution of Mobile Money on Financial Inclusion Growth in Tanzania.

Mganyizi, Remigius (2023) Analysis of the Contribution of Mobile Money on Financial Inclusion Growth in Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

Mobile phones have achieved a wide use to perform financial transactions globally and particularly in Tanzania. The introduction and use of mobile money has triggered financial operations in many parts of the world Tanzania being among. This study analyses the contribution of mobile money on financial inclusion in Tanzania by integrating two globally accepted Social resource theory and the learning theory. The relationship between the dependent variable (Financial inclusion Growth) and the independent variables was established and tested and analyzed using correlation and regression techniques. Findings reveal that the independent variables (Mobile payment, Mobile saving and Mobile credits) explain financial inclusion growth by 52.3% (R-Square = 0.523). Each independent variable was tested separately; results show that of the three variables, mobile payment (P�value (0.000) < 0.05) and mobile saving (P-value (0.048) < 0.05) have significant impact on financial inclusion growth whereas mobile credits (P-value (0.596) > 0.05) does not have significant impact on financial inclusion growth in Tanzania. Basing on these findings, the study recommends that mobile money service providers should raise awareness about of using mobile money use, financial institutions to form partnership with telecommunication companies, government to invest in conducive environment to attract more investment in the sector. Further researches can be conducted to analyze the contribution of mobile money in specific sectors like agriculture, health, gender issues. Keywords: Financial Inclusion, Mobile Money, Mobile Payment, Mobile Saving, Mobile Credits

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