Influence of ICT Project Management System on Performance of Microfinance Institutions in Tanzania: A Case of URA SACCOS Ltd.

Ezekiel, Godbless (2022) Influence of ICT Project Management System on Performance of Microfinance Institutions in Tanzania: A Case of URA SACCOS Ltd. Masters thesis, The Open University of Tanzania.

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Abstract

The study aimed at attaining three specific objectives such as to ascertain the effect of ICT system deployed through project management principles and practices on performance of microfinance institutions, to explore the strategic fit of the agile project management approach in ICT systems deployment on performance of microfinance institutions as well as to examine the role of the regulatory authorities in enforcing performance improvement of microfinance institutions. The methodology of the study enhanced 89% response rate from respondents whereas the variables used in the study were effectively analyzed and tested by use of z-test two-tail whereas the null hypothesis (H0) was rejected and alternative hypothesis (H1) supported that performance of microfinance institutions correlates with ICT systems. The p-value was lesser than the significant level (0.05). Likewise, the study found that microfinance institutions were at low level in application of ICT system as justified by 72% of respondents who used ICT systems on checking balances only and 92% of respondents with view that microfinance institutions did not apply project management principles and practices in deploying ICT system as well as 94% of respondents supported that improved performance of microfinance institutions would go hand in hand with application of agile project management approach in deploying ICT system.The study recommended application of ICT systems deployed by project management principles and practices that would in return increase profitability, improve efficiency, enhance services convenience to members/clients as well as sustainability attainment. Keywords: Influence of ICT, Project Management System, Performance of Microfinance Institutions

Item Type: Thesis (Masters)
Subjects: 600 Technology > 658 Gerneral management
Divisions: Faculty of Business Management > Department of Marketing and Entrepreneurship
Depositing User: Mr Habibu Kazimzuri
Date Deposited: 17 May 2023 07:55
Last Modified: 17 May 2023 07:55
URI: http://repository.out.ac.tz/id/eprint/3719

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