The Role of Electronic Payment to the Growth of individual’s Business in Mafinga, Tanzania.

Ngombe, Joshua A. (2021) The Role of Electronic Payment to the Growth of individual’s Business in Mafinga, Tanzania. Masters thesis, The Open University of Tanzania.

Microsoft Word - Submitted Version Download (475kB)

Abstract

The purpose of this study was to assess the role of electronic payment on the growth of individual’s business in Mafinga, Tanzania. Specifically, it aimed at assessing the effectiveness of the service provided by the service providers, assessing on the reliability of the 24/7 (i.e. 24 hours in 7 days a week) and assessing the relevance and reliability of charges associated with the use of electronic payment services. The study used a sample of 137 business owners conducting electronic payment service at Mafinga Iringa. The study used a questionnaire to gather data. SPSS, Multiple Regression Analysis have been used for data analysis. The study findings revealed that the service provided by the service influence positively on the individuals’ business growth. Effective service was found to have a positive influence in the growth of individual businesses to the community. It was concluded that success of any mobile money service depends much in the effectiveness of the service provided by the service providers. A lot of money service providers fails or come to an end before meeting its goals for failure to adhere to effectiveness of such services. It was concluded that the success of any mobile money service depends much in the effectiveness of the service provided by the service providers such as mobile phone’s companies, financial and Microfinance Institutions; lot of money service providers fails or come to an end before meeting its goals for failure to adhere to effectiveness of such services. It was recommended that the government should support the use of electronic payment with purposes of generating employments and improve government revenues from the studied community in turn. Keywords: Electronic payment, Mafinga, mobile phone, government revenues

Actions (login required)

View Item