The Impact of Corporate Social Responsibility Activities on Financial Performance of a Firm. A Case Of TOL Gases Limited.

Bachuba, Jesse (2021) The Impact of Corporate Social Responsibility Activities on Financial Performance of a Firm. A Case Of TOL Gases Limited. Masters thesis, The Open University of Tanzania.

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Abstract

The objective of the study was to find out whether there is a correlation between the corporate social responsibility activities which a company is engaged in and the improvement of financial performance of a firm. The data were collected from Dar es Salaam TOL Gases warehouse in Tanzania. Purposive sampling was used to identify a total of 40 TOL Gas company staff who were interviewed using structured questionnaire. Also, a five-year financial performance and expenditure on CSR activities were obtained from company’s annual reports. The analysis was carried out using the Statistical Package for Social Sciences computer software where, frequencies and percentages were established. The cross-tab computer sub programme was also applied to determine relationships between and among variables. Simple and multiple linear regressions were also run to compare relationship existing between CSR activities and improvement of financial performance indicators. The results show that there is little relationship existing between CSR activities and improvement of financial performance indicators. The study revealed that the implementation of CSR activities by companies is very important as it has positive impact to both the community and the company itself though there are a few challenges which has to be addressed if the CSR activities has to bring greater impact to the society. It was recommended that; TOL Gases Ltd to extend its CSR activities to touch other areas like environment, customer service and the like rather than concentrating on provision of education improvement activities only. The government to establish as regulations for provision of CSR activities by various companies due to the benefits it brings to both parties. Keywords: Corporate social responsibility, corporate financial performance, Disclosure, Activities.

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