Analysis of the Mechanisms Used to Handle Conflicts in Primary Schools in Geita District.

Ulimboka, Sarah (2021) Analysis of the Mechanisms Used to Handle Conflicts in Primary Schools in Geita District. Masters thesis, The Open University of Tanzania.

Microsoft Word - Submitted Version Download (1MB)

Abstract

The study aimed at analyzing the nature of conflicts at school environment, evaluating the experiences of school stakeholders in managing conflicts and to explore the experiences of school leaders in managing conflicts. Simple random and purposive sampling techniques were used to obtain the sample. Data were collected using interview guides and analyzed by using descriptive method. Results revealed that, most conflict experiences in primary schools were between teachers and pupils, staff and administration at school and between staff and employer. The factors that were cited to be the causative of conflicts among these groups were; laziness in doing class exercises, stealing of school personal properties, preparing of lesson plans, attending late at working station, lack of transparency, favoritism, allocation of the administrative tasks and improper communication. Most mechanism that was used to resolve the conflicts by school stakeholders were, meeting and School Baraza, effective communication, use of power, ignoring and keeping silence. The study revealed that, most of the stakeholders have no any training related to conflict resolution though are the main actor in conflict resolution. These indicates that, were participating in conflict resolution through their experiences and understandings only. The study revealed that; head teachers only and school board chairperson have participated in formal training for conflict resolution this saved as an advantageous in their leadership experiences. It is recommended that seminars and training should be provided for improving rapport between heads of schools and their staff and building good working relations between them and to acquire leadership skills and conflict resolution strategies so as to improve their managerial effectiveness. Keywords: Nature of conflicts, school environment, managing conflicts

Actions (login required)

View Item