Critical Success Factors for Adoption of National Electronic Procurement System in the Public Sector in Tanzania.

Shatta,, Deus Nichodemus (2020) Critical Success Factors for Adoption of National Electronic Procurement System in the Public Sector in Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

This study aimed at examining the critical success factors influencing e-procurement adoption system in the public sector in Tanzania. In particular, the study assessed the influences and mediation effects of the legal framework, performance expectancy, relative advantage, and attitude towards e-procurement adoption. It adopted a deductive approach and a cross-sectional survey research design. Stratified sampling technique was used with a sample size of 157 respondents. Questionnaire and documentary review were used for data gathering. Some gathered data were analyzed using descriptive statistics with the help of IBM SPSS Statistics 21. Partial Least Squares Structural Equation Modeling with the help of SmartPLS 3 software was used for inferential statistical analysis. Findings reveal that the legal framework and relative advantage have indirect influences while performance expectancy has direct and indirect influences towards adoption of Tanzania National Electronic Procurement System. Additionally, attitude has direct influence towards adoption of the Tanzania National Electronic Procurement System. These findings imply that the decision of procurement experts and suppliers to adopt the system depends on awareness of all assessed critical success factors influencing the Tanzania National Electronic Procurement System. The study concludes that all assessed critical success factors have influences towards adoption of Tanzania National Electronic Procurement System. The study recommends to the government to strategize and ensure the benefits, performance expectancy and the legal framework supporting the adoption of Tanzania National Electronic Procurement System are realized by all users of the public procurement system towards its reform and expansion. Keywords: Adoption, attitude, performance, legal framework and relative advantage

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