Kassim,, Muhsin Omary
(2020)
Effectiveness of Community Security Services Provided by the Police Force in Preventing Armed Robbery in Arusha City.
Masters thesis, The Open University of Tanzania.
Abstract
This study aimed to assess the Effectiveness of Community Security Services provided by the police force in preventing armed robbery in Arusha city. The purpose of the study was to examine how effective the police force is in preventing armed robbery in Arusha City. In addition to disrupting normal life and activities and even causing bodily harm or deaths to innocent people, customers or passers-by, armed robberies have increased instead of decreasing as expected. A qualitative cross-sectional descriptive design was used in the study. The study employed structured questionnaire, in depth
interviews, documentary reviews and focus group discussions as strategies for primary and secondary data collection. The major findings are challenges of combating armed robbery basing on the size and quality of security services provided by the police force, sociological challenges, and economic challenges including budgetary constraints, poor technology, poor physical resources and social challenges such as corruption, mistrust and idleness of some community members. The study also found that, Tanzania Police
forces faces some problems related to insufficient resources, corruption, negative perception of their role by the public, poor forensic capacity, discriminatory
environment of Tanzania`s laws, and poor accountability of the Police Human Resource Department. The study concluded that the security services provided by the Tanzania Police force face a number of challenges, resulting in inefficiency and ineffectiveness in
the performance of prescribed tasks, functions and activities of preventing and combating armed robbery. The Government should improve the efficiency of the
Tanzania Police.
Keywords: Effectiveness, community security services, armed robbery, Arusha City
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