Lugwisha, Geoffrey
(2018)
Accountability in the Quality of
Urban Land Service Delivery for Sustainable Development in Tanzania – A Case
Study of Mwanza City.
["eprint_fieldopt_thesis_type_phd" not defined] thesis, The Open University of Tanzania.
Abstract
This study is an account of an investigation on how accountability influences the
urban land services delivery for sustainable urban development in Mwanza city,
Tanzania. The objectives of the research were: to establish the perceptions on
accountability in the land services delivery in Mwanza city; to determine how the
accountability of the government land officials affect the urban land service
delivery; and to assess how the existing government mechanisms enhance
accountability in urban land services delivery. The research used predominantly the
exploratory qualitative case study methodology, basing on the interpretivism
paradigm, and a component of quantitative technique in the analysis. Findings
showed that the urban land services delivery are perceived to be poor due to
inadequacy of accountability among the government land officials and that
mechanisms for enhancing accountability in the urban land services delivery were
weak, and that this in turn was jeopardizing the land services delivery and hence
hindering the achievement of sustainable development. The research findings have
developed a new knowledge that asserts that, accountability underlain by the
officials’ ethical personal values is directly related to the urban land service
delivery. The study recommends the establishment of enhancement and compliance
to accountability based on improved ethical personal values of officials in the public
sector will enable the delivery of services that meet the needs and expectations of
the public and all other parties or players for the achievement of sustainable
development.
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