Efficacy of Personnel Record Keeping in Managing Human Resources in Higher Learning institutions in Tanzania: A case study of The Open University of Tanzania

Mikidadi, Mwanahamisi (2013) Efficacy of Personnel Record Keeping in Managing Human Resources in Higher Learning institutions in Tanzania: A case study of The Open University of Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

The main objective of this study was to examining the efficacy of personnel record keeping in managing human resources in higher learning institutions in Tanzania, The Open University of Tanzania was chosen as a case study. The study used qualitative and quantitative approach and had a sample of 83 respondents. The study applied stratified and convenience sampling techniques. Primary and secondary data were collected whereby questionnaires, interview and documentation were used to collect data. Generally respondents ranked level of success attained in different areas with respect to the contribution of record keeping medium level. Importance of personnel record keeping, accuracy of personnel record, success and challenge in personnel record keeping were areas assessed. More than 80% of the respondents indicated knowing the importance of record keeping in decision making. However 77% of the respondents said that the contribution of record keeping decision at OUT is average. Success brought about from the process of record keeping at OUT were ranked medium, level identified were availability of information, easy retrieval of information and help in facilitating decision making. However 72% of the respondents said that there is no effective data base at OUT hence clarify inefficiency to accurate records. Several challenges were identified including poor working environments, lack of personal record policy, lack of integrity, lose of documents/file and poor communication system. Generally the study shows that personnel record keeping is very important in decision making therefore OUT management needs to take measure to improve personnel record keeping infrastructure and develop personnel record management policy.

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