The Effects of Performance Appraisal System on Employees’ Performance in Tanzanian Community Radios: A Case of Selected Radios in Dar es Salaam

Shayo, Agatha Filemon (2013) The Effects of Performance Appraisal System on Employees’ Performance in Tanzanian Community Radios: A Case of Selected Radios in Dar es Salaam. Masters thesis, The Open University of Tanzania.

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Abstract

This study examines the effects of performance appraisal systems on employees’ performance in the community radios. It specifically explores the employees’ awareness on appraisal system, knowledge of the appraisal system and performance appraisal management that leads to effective employees’ performance in community radios. This study was descriptive in nature with multiple units of enquiry. Questionnaires, interviews and documentation were the main methods of data collection and 100 respondents from Upendo, WAPO and Tumaini radio stations were studied. Moreover, the data collected were analysed and processed by using computer program (excel) and indicated clearly on tables and figures. The study results revealed that employees performance appraisal at WAPO, Tumaini and Upendo radio stations is not effective and not very well utilised. The majority of employees were not aware and they lack knowledge of the performance appraisal practiced in their organizations. They were not involved in discussion with supervisors and not given enough time to prepare for the meeting as a result, there is no feedback provided to employees after appraisal. The available appraisal system is not used by these radio stations for making important employees’ decisions. It was recommended that employees’ performance appraisal should be implemented effectively to fit a particular organisation’s environment, communication between employees and management decisions like disciplinary actions, promotion and training.

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