An Assessment on the Impacts of Employees Ethical Conducts to Organization Performance

Msanze, Ndabahaliye Samson (2013) An Assessment on the Impacts of Employees Ethical Conducts to Organization Performance. Masters thesis, The Open University of Tanzania.

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Abstract

This study is intended to assess the impacts of employees ethical conducts to organization performance. For quite some time now, public organizations have been viewed as a liability to the tax payers rather than an asset. This is because of low productivity, erosion of work ethics, indiscipline, blatant violation of rules, regulations and procedures, weak control and corruption have been observed as common features in their services rendering activities. Statistically DAWASCO has failed to comply with 81% of the set performance targets. Major failures were observed in the areas of water losses, collection efficiency, and water pressure to customers. This unstable performance of public organizations in Tanzania particularly DAWASCO and the increased reports on unethical conducts by respective employees create a question as to whether the two have any related impact on each other. Researcher collected data by using a questionnaire as well as the survey monkey software, also employed semi-structured Interviews, and documentary analysis which were flexible as well as sensitive to the social context. Data were quantitatively analyzed using computer software, Statistical Package for Software System (SPSS) version 16. The study revealed that there was a significant relationship between employees’ ethical conducts and organization performance. The relationship was significant in unethical conducts which results into poor performance of the organization. The assessment concludes that, organization performance is interplay of variables and that employee’s ethical conduct plays a role in organization performance but is not the major role. On the basis of the findings, it is argued that organizational performance is a function of variables and not only employee’s ethical conducts.

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