Development of Electronic Human Resource Management for public institutions in Tanzania: A case of Tanzania Civil Aviation Authority

Walinda, Sunday Raphael (2013) Development of Electronic Human Resource Management for public institutions in Tanzania: A case of Tanzania Civil Aviation Authority. Masters thesis, The Open University of Tanzania.

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Abstract

This study assessed the Development of Electronic Human Resource Management for public institutions in Tanzania taking the Tanzania Civil Aviation Authority as the case. The study had three specific objectives which were to: assess the technological environment for e- HRM system development; to measure the extent to which management supports e-HRM system development; and to examine the availability and implementation of regulatory frameworks associated with e-HRM system development. The study involved a total of 97 employees of TCAA from seven stations. Data was collected by the use of questionnaires designed in a five points of the Likert Scale. It also made use of observation and documentary reviews. The findings revealed that government institutions have not put enough efforts in creating conducive technological environment for general ICT development. There is poor management support in terms of setting aside budget for e-HRM system, ICT facilities and skills training of employees. There are also no clear regulatory framework including laws, regulations, policies and procedures for managing ICTs within the institution. The study concluded that e-HRM system development is very important in the contemporary world for efficient and effective performance of organizations. The study recommends that in order for e-HRM system development to be successful in organizations, the government should allocate reasonable budget for investing in ICTs development in its departments for ICT skills training of experts and employees, facilities and systems that fit the needs of those organizations. In order to accomplish this, a clear regulatory framework involving policies which support effective ICTs development within government institution must be put in place.

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