The Impact of Organizational Culture on Employee’s Performance: The case study of Tanzania Electric Supply Company Limited

Masoud, Edgar Leonard (2013) The Impact of Organizational Culture on Employee’s Performance: The case study of Tanzania Electric Supply Company Limited. Masters thesis, The Open University Of Tanzania.

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Abstract

The primary purpose of this research is to understand the definition, conceptualization, and assessing the impact of organizational culture on organizational performance and also to examine the relationship between culture and performance. The study adopted the interpretive pattern and used questionnaire in collecting the data. A total of 109 copies of questionnaire were distributed to various company officers. Since the data were based on nominal scale, simple percentage and Chi-square methods were used to compute and analyze the stated hypotheses. The findings showed that there is a significant relationship between culture and organizational performance. The findings also showed that exogenous variables such as the nature of the economy and polity have more impact on organizational performance than endogenous variables such as size, organizational culture, organizational structure and technology. The results of the analysis of the cultural variables showed a high level of commitment to work, low level of labour turnover and absenteeism, positive beliefs about work, positive work values, attitudes, and norms. And that culture is not going to matter in performance unless managers understands it and know how to translate this connection into action. Based on the research conclusions made in this study, some recommendations were offered for possible consideration by TANESCO.

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