Role of Strategic Human Resource Management on Effective Employees’ Performance in Public Sector: A Case of Geita Town Council.

Mukama, Boniphace Sospeter (2024) Role of Strategic Human Resource Management on Effective Employees’ Performance in Public Sector: A Case of Geita Town Council. Masters thesis, The Open University of Tanzania.

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Abstract

The overall purpose of this study was to assess the contribution of strategic human resource management on effective employee‘s performance in public sector, a case of Geita Town Council. The study was guided by three specific objectives; to assess the application of performance appraisal system in a public sector for effective employee‘s job performance, to assess provision of training and development in a public sector for effective employee‘s job performance as well as to analyse the application of strategic management in public sector for effective employee‘s job performance. The study employed both qualitative and quantitative approaches while using a convergent parallel mixed method design. Data were collected through structured questionnaire and analyzed through descriptive and inferential statistics with an assistance of SPSS, Version 24 a computer program. The study revealed that though public sector applies performance appraisal system but still employee‘s records are not correct and up to dated, therefore it is recommended that record system should be reviewed; human resource department should be integrated with IT system, also HR should day to day make update of its records. Also it was revealed that though public sector provides training and developments to employees, but does not provides adequate accommodation to the employees so it is recommended that adequate and realistic budget must be allocated for adequate houses constructions for employees, employees should be supported with loans of low interest. Lastly, the study confirmed that strategic management is effectively applied, with a majority of respondents noting that the council treats employees equitably, which positively correlates with performance. In conclusion, the study suggests several improvements; strengthening the record management system by involving IT specialists and HR professionals, increasing budget allocations for employee training and educational support, and addressing inadequate housing by planning for new employee accommodations or providing low-interest loans for housing development. Key words: Strategic Human Resource Management, Effective Employees’ Performance, Public sector, Performance appraisal systems, Training and Development.

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